Welcome to Spine & Label. By using our website, visiting our store, or making a purchase, you agree to the terms below. These are designed to keep things fair, clear, and consistent for everyone.
1. Orders and Availability
All orders are subject to availability.
We do our best to ensure that stock levels on our website are accurate. However, in rare cases where an item is unavailable after purchase, we will contact you promptly to offer:
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A replacement
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Store credit
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Or a full refund
2. Pricing and Payments
All prices are listed in Nigerian Naira (₦) and may change without prior notice.
We accept secure payments through approved channels. Orders are only confirmed once payment has been successfully received.
3. Delivery
We aim to deliver all orders in a timely and reliable manner.
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Next-day delivery is available within Abuja for orders placed before 1 pm
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Delivery timelines outside Abuja may vary depending on location
While we work with trusted logistics partners, Spine & Label is not responsible for delays caused by factors beyond our control (e.g., courier issues, weather, or public holidays).
4. Returns and Exchanges
We want you to be satisfied with your purchase.
Returns or exchanges may be accepted under the following conditions:
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The item is returned in its original condition
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The request is made within a reasonable time after purchase
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Proof of purchase is provided
Certain items (such as damaged books due to customer handling) may not be eligible for return.
5. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
We will arrange a replacement, exchange, or refund as appropriate.
6. Use of Website
You agree to use our website responsibly and not for any unlawful or harmful activity.
All content on our website including text, images, and branding belongs to Spine & Label and may not be copied or used without permission.
7. Events and Services
Spine & Label may host book readings, community events, and paid reading sessions.
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Event tickets (if applicable) may be non-refundable unless stated otherwise
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We reserve the right to reschedule or adjust events when necessary
8. Limitation of Liability
Spine & Label will not be liable for indirect or unexpected losses arising from the use of our services or products.
Our responsibility is limited to the value of the item purchased.
9. Changes to These Terms
We may update these terms from time to time to reflect changes in our operations or legal requirements. Updated terms will be posted on our website.
10. Contact Us
If you have any questions or need support, please reach out:
Spine & Label Books
Abuja, Nigeria
info@spineandlabel.com